Our Location

      39070 John Mosby Hwy,

      Aldie, VA 20105

      Frequently Asked Questions

      What insurance do you take?

      Our doctors do not participate in any insurance plans. They are considered out-of-network in all plans. Understand that it is your responsibility to check with your insurer to determine if they provide out-of-network benefits.

      Patients are responsible for payment in full at the time of service, and charges are determined by our doctors. Understand that the amount charged may be greater than the amount reimbursed by your insurance plan and that you are responsible for the payment of the difference. You are financially responsible for any charges, even should your insurer determine that those services are not covered or are unreasonable, medically unnecessary, or inappropriate.

      It is the responsibility of the patient to ensure coverage of any testing ordered by the doctor. This includes laboratory work. 

      Do you participate in Medicare or Medicaid?

      Our doctors do not participate in Medicare. You will need to sign a form that states that you understand that our doctors have opted out of Medicare.

      What payments do you accept?

      • Visa
      • Mastercard
      • Discover
      • American Express
      • Check
      • Cash

      What is your missed appointment and cancellation policy?

      We have a 2 business day cancellation policy.

      Further appointments cannot be made until fees are settled.

      Will you call to confirm my appointment?

      Our scheduling system will send appointment reminders to the email address we have on file. If you do not receive the reminder, you are still responsible for keeping your appointment or rescheduling it.

      Is there a charge for filling out our forms?

      Because of the time required to complete forms, we charge fees as seen in the following fee schedule. We will try our best to accommodate your needs and any extenuating circumstances, but please try to allow 2 weeks for all forms to be completed.

      How will I receive my test results?

      You will receive a copy of the lab tests via regular mail. Test results will be reviewed at your next scheduled appointment. It is your responsibility to schedule a follow-up appointment to discuss the test results. Please note, some specialized tests can take up to 8 weeks to receive results.

      How do I get my prescriptions refilled?

      Contact your pharmacy so that they can fax a refill request to the office.

      How do I contact my Doctor?

      Calls and emails that take over 10 minutes will be billed at the same rate as an in-person appointment. 

      Appointments for telephone consultations are available for existing patients during regular business hours. In general, there is no charge for brief, uncomplicated questions. Calls that take over 10 minutes will be billed at the same rate as a 30-minute phone consultation. For non-urgent matters that would be best attended to during an appointment, we recommend that you schedule an appointment.

      We are available for non-urgent questions by email. Please do not email urgent issues that require same-day attention.

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